Sub-processors
Enterprisejungle Inc. (“EnterpriseAlumni”) uses third party companies, “sub-processors”, to process Customer Data and assist EnterpriseAlumni to deliver service.
EnterpriseAlumni ensures its sub-processors implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.
A list of Sub-processors currently authorized by EnterpriseAlumni is set out below.
Active Sub-Processors
| Sub-processor | Applicable Service | Brief Description of Processing | Sub-Processor Location | External Link for Additional Information Relating to Privacy and Security |
| Cloudinary | All services | Media management and Delivery - Image Hosting | USA | https://cloudinary.com/trust |
| OKTA | All services | Identity and Authentication Management System | USA | https://support.okta.com/help/s/article/okta-compliance?language=en_US |
| Twilio | All services | SendGrid - Email Marketing | USA | https://www.twilio.com/en-us/privacy
https://www.twilio.com/en-us/gdpr |
| Amazon Web Service (AWS) | All services | Cloud Service Provider – Data Hosting | USA - EU - UK | Compliance Program; GDPR Center; Supplementary Measures Addendum; Blog |
| Zendesk | All services | Customer Support and Ticketing Management | USA | https://www.zendesk.com/trust-center/ |
| Intercom | All services* | Help Desk | USA | https://www.intercom.com/security |
| Ably | Mobile services | Notification functionality | USA | https://ably.com/security-and-compliance |
| Google LLC. | Mobile services | Firebase Cloud Messaging (FCM) - Notification functionality | USA | Data Privacy; Trust & Security; Blog |
| Sendbird | Mobile services | Chat functionality | USA | https://sendbird.com/products/security-compliance |
*All Services – The Sub-Processor delivers services that integrate the complete suite of services provided but might not be used by all customers due to migration to newer/different services.
Active Sub-Processors Being Deprecated
|
Sub-processor
|
Applicable Service
|
Date of Removal
|
Brief Description of Processing
|
Sub-Processor Location
|
External Link for Additional Information Relating to Privacy and Security
|
|
Google LLC.
|
All services*
|
Q2 2023
|
Google Analytics – Behavioral Analytics
|
USA
|
Data Privacy; Trust & Security; Blog |
|
Cumul.io
|
All services
|
Q3 2023
|
Admin Data Analytics Dashboard
|
USA - EU
|
https://www.cumul.io/privacy |
|
Dash.this
|
All services*
|
Q2 2023
|
Admin Data Analytics Dashboard
|
USA
|
https://help.dashthis.com/is-dashthis-safe-how-does-dashthis-handles-security |
|
SAP
|
All services*
|
Q2 2023
|
Identity and Authentication Management System
|
USA
|
https://www.sap.com/about/trust-center/data-privacy.html https://www.sap.com/about/trust-center/certification-compliance.html |
*All Services – The Sub-Processor delivers services that integrate the complete suite of services provided but might not be used by all customers due to migration to newer/different services.
Upcoming Sub-Processors
|
Sub-processor
|
Applicable Service
|
Date of Availability
|
Brief Description of Processing
|
Sub-Processor Location
|
External Link for Additional Information Relating to Privacy and Security
|
|
Atlassian |
All services |
Q2 2023 |
Jira Service Desk Management – Admin Service Desk support (Issue tracking software) |
USA - EU |
https://www.atlassian.com/trust/security
https://www.atlassian.com/trust/privacy |
|
Zapier |
All services |
Q2 2023 |
Integration & Workflow Automation Software |
USA |
https://zapier.com/security-compliance |
*All Services – The Sub-Processor delivers services that integrate the complete suite of services provided but might not be used by all customers due to migration to newer/different services.
Last modified: April 24, 2023
Duration of processing
For each sub-processor, the duration of processing of personal data will be during the customer´s continued use of the applicable service(s), and for the retention periods as set out in customer’s agreement with EnterpriseAlumni.
How to Subscribe to Receive Notification of Change in Sub-Processors
EnterpriseAlumni is a global business and as part of the continuous delivery and improvement to our product, business needs and service providers may need to change.
If you are a current EnterpriseAlumni customer with a data processing agreement in place with EnterpriseAlumni, you may subscribe to receive notifications of new Sub-processor(s) for each applicable EnterpriseAlumni Service before EnterpriseAlumni authorizes any new Sub-processor(s) to process personal data in connection with the provision of the applicable Service.
You can subscribe to receive email notifications for changes to EnterpriseAlumni Sub-processors by completing the form at the bottom of this page.
Right to Object to a New Sub-Processor
A customer with a data processing agreement in place with EnterpriseAlumni may object to EnterpriseAlumni’s use of a new Sub-processor by notifying EnterpriseAlumni promptly in writing within ten (10) business days after receipt of EnterpriseAlumni’s notice in accordance with the mechanism set out above. If you object to a new Sub-processor, and that objection is not unreasonable, EnterpriseAlumni will use reasonable efforts to make available to you a change in the applicable Service, recommend a commercially reasonable change to your configuration or reserve the right to terminate the service and contract with you to avoid processing of personal data by the objected-to new Sub-processor.
For more information on EnterpriseAlumni´s privacy practices, please contact us at security@enterprisealumni.com