Sub-processors

Enterprisejungle Inc. (“EnterpriseAlumni”) uses third party companies, “sub-processors”, to process Customer Data and assist EnterpriseAlumni to deliver service.

EnterpriseAlumni ensures its sub-processors implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws.

A list of Sub-processors currently authorized by EnterpriseAlumni is set out below.

Active Sub-Processors

Sub-processor Applicable Service Brief Description of Processing Sub-Processor Location External Link for Additional Information Relating to Privacy and Security
Cloudinary All services Media management and Delivery - Image Hosting USA https://cloudinary.com/trust
OKTA All services Identity and Authentication Management System USA https://support.okta.com/help/s/article/okta-compliance?language=en_US
Twilio All services SendGrid - Email Marketing USA https://www.twilio.com/en-us/privacy

https://www.twilio.com/en-us/gdpr
https://sendgrid.com/policies/security/

Amazon Web Service (AWS) All services Cloud Service Provider – Data Hosting USA - EU - UK Compliance Program; GDPR Center; Supplementary Measures Addendum; Blog
Zendesk All services Customer Support and Ticketing Management USA https://www.zendesk.com/trust-center/
Intercom All services* Help Desk USA https://www.intercom.com/security
Ably Mobile services Notification functionality USA https://ably.com/security-and-compliance

https://ably.com/privacy
https://ably.com/data-protection

Google LLC. Mobile services Firebase Cloud Messaging (FCM) - Notification functionality USA Data Privacy; Trust & Security; Blog
Sendbird Mobile services Chat functionality USA https://sendbird.com/products/security-compliance

https://sendbird.com/privacy-policy

*All Services – The Sub-Processor delivers services that integrate the complete suite of services provided but might not be used by all customers due to migration to newer/different services.

Active Sub-Processors Being Deprecated

Sub-processor
Applicable Service
Date of Removal
Brief Description of Processing
Sub-Processor Location
External Link for Additional Information Relating to Privacy and Security
Google LLC.
 All services*
Q2 2023
Google Analytics – Behavioral Analytics
 USA
Data Privacy; Trust & Security; Blog
Cumul.io
 All services
Q3 2023
Admin Data Analytics Dashboard
 USA - EU
https://www.cumul.io/privacy 
Dash.this
 All services*
Q2 2023
 Admin Data Analytics Dashboard
USA 
https://help.dashthis.com/is-dashthis-safe-how-does-dashthis-handles-security
SAP
 All services*
Q2 2023
 Identity and Authentication Management System
USA 
https://www.sap.com/about/trust-center/data-privacy.html

https://www.sap.com/about/trust-center/certification-compliance.html

*All Services – The Sub-Processor delivers services that integrate the complete suite of services provided but might not be used by all customers due to migration to newer/different services.

Upcoming Sub-Processors

Sub-processor
Applicable Service
Date of Availability
Brief Description of Processing
Sub-Processor Location
External Link for Additional Information Relating to Privacy and Security

Atlassian

 All services

Q2 2023

Jira Service Desk Management – Admin Service Desk support (Issue tracking software)

 USA - EU

https://www.atlassian.com/trust/security

https://www.atlassian.com/trust/privacy
https://www.atlassian.com/trust/compliance

Zapier

 All services

Q2 2023

Integration & Workflow Automation Software

 USA

https://zapier.com/security-compliance

https://zapier.com/privacy

*All Services – The Sub-Processor delivers services that integrate the complete suite of services provided but might not be used by all customers due to migration to newer/different services.


Last modified: April 24, 2023

Duration of processing

For each sub-processor, the duration of processing of personal data will be during the customer´s continued use of the applicable service(s), and for the retention periods as set out in customer’s agreement with EnterpriseAlumni.

How to Subscribe to Receive Notification of Change in Sub-Processors

EnterpriseAlumni is a global business and as part of the continuous delivery and improvement to our product, business needs and service providers may need to change.

If you are a current EnterpriseAlumni customer with a data processing agreement in place with EnterpriseAlumni, you may subscribe to receive notifications of new Sub-processor(s) for each applicable EnterpriseAlumni Service before EnterpriseAlumni authorizes any new Sub-processor(s) to process personal data in connection with the provision of the applicable Service.

You can subscribe to receive email notifications for changes to EnterpriseAlumni Sub-processors by completing the form at the bottom of this page.

Right to Object to a New Sub-Processor 

A customer with a data processing agreement in place with EnterpriseAlumni may object to EnterpriseAlumni’s use of a new Sub-processor by notifying EnterpriseAlumni promptly in writing within ten (10) business days after receipt of EnterpriseAlumni’s notice in accordance with the mechanism set out above. If you object to a new Sub-processor, and that objection is not unreasonable, EnterpriseAlumni will use reasonable efforts to make available to you a change in the applicable Service, recommend a commercially reasonable change to your configuration or reserve the right to terminate the service and contract with you to avoid processing of personal data by the objected-to new Sub-processor.

For more information on EnterpriseAlumni´s privacy practices, please contact us at security@enterprisealumni.com