TIER 1:
LITE
“I want to start simple by getting an Alumni Network up and running quickly that I can build upon in the future.”
TIER 2:
CORPORATE
“I want to build a sophisticated Alumni Network that is a long-term asset.”
TIER 3:
ENTERPRISE
“I need Alumni to be connected across my organization, and its priority means I need the highest levels of support.”
LITE |
CORPORATE |
ENTERPRISE |
|
|---|---|---|---|
| Advanced automated content | X |
|
|
| Custom marketplace | X |
 |
|
| Custom registration | X | |
|
| Integrations | X | |
|
| Custom integrations | X | |
|
| Managed services included |
First 6 months |
First 6 months |
Contract duration |
| Customer success cadence calls |
Quarterly |
Monthly |
Bi-weekly |
| Strategy cadence calls |
Six-monthly |
Quarterly |
Monthly |
| Bespoke KPI & benchmarking dashboards | X | X | |
| Customer success ad-hoc on-demand | X | X | |