Managed Services
Running a corporate alumni network can feel time-consuming, and finding the internal resources might be challenging.
Our Managed Services team brings together the industry’s most experienced alumni managers to grow, engage and run your network on your behalf.
Defining Success
A collaborative process to identify your alumni value proposition, what success looks like and a plan on how we get there, with defined goals, actionable KPIs and other deliverables.
Community Growth
Sustained growth of your alumni community is foundational to the success of your program. EnterpriseAlumni will develop and implement data-driven communication strategies and best practice initiatives focused on how best to identify and attract alumni to the platform and ensure future program success.
Building Engagement
All the tools and know-how to maximize alumni engagement – both by defining alumni benefits and setting a consistent cadence of comms – ensuring your alumni feel just as connected as they did as employees. We’ll keep your alumni network relevant, vibrant and aligned with the evolving needs of your former colleagues.
Effective Maintenance
Whether you’re using the EnterpriseAlumni platform for outbound communications or to build a lively online community, ongoing maintenance is essential as it scales. We provide tools, data enrichment, admin and content services to help automate daily operations, along with occasional landing page or platform refreshes.
Metrics that Matter
Be it platform health, engagement metrics or program performance, the right data informs the decision-making process, keeping your strategy goal-focused and ROI-driven. We’ll track and measure your network’s performance against your defined objectives, applying industry best practices to ensure it thrives from the moment it launches.
Define – Designing for Mutual Success
From collaboratively identifying your alumni value proposition, to determining what success looks like, to detailed plans on how we get there; all underpinned with well-defined goals and KPIs.
Attract – Growing your Community
Using your defined alumni value proposition, we apply proven strategies and best practice initiatives to identify and attract alumni to your platform.
Engage – Activating your Community
A thriving and engaged alumni community is paramount to the success of your alumni program and the achievement of your objectives. We provide you with all the tools and know-how to maximize engagement.
Maintain – Keeping it fresh and relevant
As your community scales, we can provide you with the right tools, enrichment and admin services to help automate much of the day-to-day, including the occasional landing page or platform refresh.
Measure – Keeping on track
With your objectives set and KPIs defined, we’ll help you keep on track. Be it platform health, engagement metrics or program performance, the right data informs the decision-making process, ensuring a goal-focused approach and your ROI.
AI and Automation Services
Read more about these services here