Managed Services

Running a corporate alumni network can feel time-consuming, and finding the internal resources might be challenging.

Our Managed Services team brings together the industry’s most experienced alumni managers to grow, engage and run your network on your behalf.

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How We Do It

We understand that every alumni community is as unique as the individuals within it. That's why our approach is tailored specifically to your needs.

We believe in the power of connections – not just between you and your alumni, but also in the enduring relationships that we'll build together.

From strategic planning to the craft of content creation, our services are as comprehensive as they are bespoke. We don't just work for you; we work with you, fully aligning our efforts with your objectives.

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#1-min   Defining Success

A collaborative process to identify your alumni value proposition, what success looks like and a plan on how we get there, with defined goals, actionable KPIs and other deliverables.

#1-min   Community Growth

Sustained growth of your alumni community is foundational to the success of your program. EnterpriseAlumni will develop and implement data-driven communication strategies and best practice initiatives focused on how best to identify and attract alumni to the platform and ensure future program success.

#1-min   Building Engagement

All the tools and know-how to maximize alumni engagement – both by defining alumni benefits and setting a consistent cadence of comms – ensuring your alumni feel just as connected as they did as employees. We’ll keep your alumni network relevant, vibrant and aligned with the evolving needs of your former colleagues.

#1-min   Effective Maintenance

Whether you’re using the EnterpriseAlumni platform for outbound communications or to build a lively online community, ongoing maintenance is essential as it scales. We provide tools, data enrichment, admin and content services to help automate daily operations, along with occasional landing page or platform refreshes.

#1-min   Metrics that Matter

Be it platform health, engagement metrics or program performance, the right data informs the decision-making process, keeping your strategy goal-focused and ROI-driven. We’ll track and measure your network’s performance against your defined objectives, applying industry best practices to ensure it thrives from the moment it launches.

The services outlined below can be purchased when needed via a credit system.

Please contact us for more details.

Define – Designing for Mutual Success

From collaboratively identifying your alumni value proposition, to determining what success looks like, to detailed plans on how we get there; all underpinned with well-defined goals and KPIs.

Blue_check  Alumni Insights workshop
Blue_check  Program Goals workshop: Standard / Premium
Blue_check  Alumni Profile Enrichment

Attract – Growing your Community

Using your defined alumni value proposition, we apply proven strategies and best practice initiatives to identify and attract alumni to your platform.

Blue_check  Launch Communication Blue_check  Alumni Reach Email Campaign
Blue_check  Alumni Marketing Strategy & Plan Blue_check  Alumni Reach Social Campaign
Blue_check  Perks & Incentives Blue_check  Automated Email Campaign

Engage – Activating your Community

A thriving and engaged alumni community is paramount to the success of your alumni program and the achievement of your objectives. We provide you with all the tools and know-how to maximize engagement.

Blue_check  Alumni Content Strategy & Plan Blue_check  Alumni Survey & Report
Blue_check  Alumni Welcome Email Blue_check  Event Blueprint
Blue_check  Alumni Article Blue_check  Event Comms Plan
Blue_check  Alumni Newsletter Blue_check  Alumni Week Blueprint
Blue_check  Alumni Spotlight  
Blue_check  Alumni Survey  

Maintain – Keeping it fresh and relevant

As your community scales, we can provide you with the right tools, enrichment and admin services to help automate much of the day-to-day, including the occasional landing page or platform refresh.

Blue_check  Custom Page
Blue_check  Feed Audit & Link Refresh
Blue_check  Sign-up Review
Blue_check  Landing Page Refresh
Blue_check  Additional Landing Page
Blue_check  Brand Refresh

Measure – Keeping on track

With your objectives set and KPIs defined, we’ll help you keep on track. Be it platform health, engagement metrics or program performance, the right data informs the decision-making process, ensuring a goal-focused approach and your ROI.

Blue_check  Custom Reporting: Set-up
Blue_check  Custom Reporting: Ongoing
Blue_check  Reporting Support
Blue_check  Reporting Package

AI and Automation Services

We operate at the forefront of innovation, ensuring you and your alumni benefit from the latest advances. We offer a range of AI-powered services and automations to enhance your community.

Read more about these services here
AI & Automation Services